Frequently Asked Questions
Have a question about our products, our policies, or who we are? You’ve come to the right place.
Can’t find what you’re looking for?
What is PCR plastic?
What is SUP?
Are your products recyclable?
Do your products contain Sodium Lauryl Sulfate (SLS)?
What’s the difference between SLS and SLES?
Why do you use Sodium Laureth Sulfate (SLES) in your products?
What vitamins do you use in your products?
Do your products contain any allergens?
Are your products naturally scented?
How much does shipping cost, and how long will my order take to get to me after it ships?
Does shipping time differ for free sample orders?
Do you offer international shipping?
How do I check the status of my order?
Coco Coir Refund
Where can I buy the coco coir?
How does the coco coir refund work?
What's the point of the coco coir?
How can I upcycle my Zyfe dispenser?
Do you accept returns?
I want to return my item. How do I get started?
Can I return used items?
I returned my order. When can I expect to receive my refund, and how will I be credited?
How have you committed to reducing your environmental impact?
What is Zyfe all about? What is your mission?
Where can I find Zyfe products?
Why did you choose to sell on Amazon?