Frequently Asked Questions

Post Consumer Resin is a type of plastic that is made from recycled, previously used plastic. This method of reprocessing gives old plastic a new life, meaning less single-use plastic ends up in our landfills and oceans. Zyfe soap containers use rPET plastic, which stands for Recycled Polyethylene Terephthalate. PET plastics are known by most municipal recycling systems as #1 plastic, and are easily able to be recycled. 

Our 64oz refill bottles and automatic soap dispensers are made from 80% PCR plastic, and the pumps on our 12oz dispensers are made from 100% PCR plastic.

SUP stands for single-use plastic. It's any plastic product that is made to only be used one time. Our goal is to reduce reliance on SUP in favor of MUP - multi-use plastic, which can be reused or repurposed.

Absolutely. All product containers can be recycled after use.

No, we don’t use SLS, but we do use Sodium Laureth Sulfate (SLES). Their names sound so similar that they seem interchangeable, but SLES is formulated to be much, much gentler on the skin than SLS.

Both Sodium Lauryl Sulfate (SLS) and Sodium Laureth Sulfate (SLES) are commonly used in personal care products like soap, toothpaste, and shampoo. Both chemicals are surfactants - active agents that, in the case of soap, blend the soap’s ingredients together and allow them to cleanse the skin. They’re also foaming agents, allowing for more satisfying soap suds.

SLS can be irritating and drying to the skin because, when left on the skin for an extended period of time, it’s able to penetrate the top layers of the skin, stripping it of moisture and causing a reaction. SLES, on the other hand, is made to be less irritating and doesn’t strip the skin of excess moisture.

SLES works in Zyfe soap to allow for a more satisfying and cleansing hand washing experience, creating foaming action without drying the skin. We opted for SLES rather than SLS to avoid the drying effects of SLS.

Each bottle of Zyfe soap is infused with vitamins B3 (as Niacinamide), B5 (as Panthenol), E, and C, as well as Biotin. 

The product pages for each soap have a complete list of ingredients, so you can find out exactly what’s in your favorite scent.

Our products are gluten free and do not contain common allergens such as eggs or peanuts. However, if you have previously had skin reactions to products containing essential oils or coconut oil, consult with your doctor before using Zyfe soap.

Shipping is free with an Amazon Prime account. Amazon will provide you with an estimate as to when your order should arrive.

Yes. Shipping takes a little bit longer with free samples. Once you place your free sample order, you can expect to receive it within 14-21 business days.

Unfortunately, we do not offer international shipping at this time, but we are looking into it. We hope to serve international customers soon. 

Go to your Amazon account's Orders page for updates on your order.

If you're having any issues with your order, feel free to Contact Us, and we will look into it for you.

If you use our coco coir to upcycle your Zyfe dispenser into a planter, and post a picture of your new planter on Instagram, we'll refund you the cost of the coco coir. Use the hashtag #zyfeplanter so we'll see it.

After you post, we'll message you on Instagram from our account @zyfesoap.

 You can also initiate the refund process yourself by filling out the form here.

We want to ensure that there are no barriers between our customers and eco friendly choices. Upcycling is a great way to save the planet, and our dispensers are great for repurposing into planters. Coco coirs are convenient soil mediums that are perfect for small planters or seed starters.

We've published a tutorial on how to upcycle on our blog here.

Yes we do! You can return any of our products within 30 days of purchase. 

Yes. Used items are returnable. We want to make sure you love your soap, and you have to try it to know!

Once you’ve handed your return package off to the post office, it may take up to 30 days for Amazon to process your return and initiate your refund.

Your refund will be credited to the original method of payment.

This company was founded with the goal of making sustainable habits more accessible and affordable for all. We want to empower our customers to lead more earth-conscious lives, and work towards a better tomorrow - all while enjoying relaxing scents and softer skin. Our wash-rinse-plant initiative is our fun twist on eco-friendly habits, and we hope you get as much enjoyment from it as we have.

We currently only sell on Amazon. 

Amazon has pledged to reach net-zero carbon emissions by 2040. We are happy to work with a company that is seeking to reduce its environmental impact and enact real change.

In addition, by working with a company that ships a large number of packages in the same trucks, we’re using less emissions to get our products from place to place than if we used our own trucks for every order. It’s the same concept as carpooling - by transporting more items in the same vehicle, emissions are minimized. Check out our video here to learn more.